FAQ
Aside from more time, why is treatment with Dr. Cowell better than any other Physical Therapy?
Dr. Cowell is committed to finding the true cause of your pain, providing a plan of care to address all of your needs and provide you with a recovery plan that you can perform at home so that you can reach your goals as quickly as possible. You are treated as an individual, the region that hurts is looked at as well as the rest of the body.
Treatment is a team effort between Dr. Cowell and yourself. Physical therapy is not to be treated like a quick fix, however most patients feel better after their first visit and most patients are seen once a week for about 8 weeks compared to three times a week for 6-12 wks as practiced in many health care settings.
Each patient is given a recovery plan which includes customized self-treatment techniques, activity modification strategies and corrective exercises. You will receive a specialized treatment program that will give you a lasting solution to your problem so that you can avoid medications, injections, surgery and return to your active lifestyle.
What can I expect from a visit with Dr. Cowell?
The first visit will include a comprehensive full body evaluation, a plan of care to account for all of your needs and access to a customized self treatment plan. Expect the source of your problem to be identified and addressed and be provided with tools to address it when at home. Expect to have more than one region of the body to be assessed as most problems are interconnected. Expect to have world class attention provided to you and your problem and each visit you will be swiftly assessed and the plan of care modified to account for the specific needs of that day. Expect to start taking the first steps toward your goals.
How long does each visit last?
Each visit is between 45 and 75 minutes.
How many visits will I need?
Many of my patients only need between 3 and 10 visits for most conditions. However I cannot determine how many visits you will need until I can see you move and find out what is going on.
Do I need a referral from my primary doctor?
No, New York is a direct access state for Physical Therapy, meaning you do not need a physician's referral to begin Physical Therapy treatment.
Do you accept my insurance?
Yes, Dr. Cowell is an out-of-network Physical Therapist and accepts all forms of payment including cash, check, major credit card and many insurances.
Click here or call 347-687-6713 for more information.
Can I submit to my insurance for reimbursement?
Yes, at the end of each treatment session you can be provided a superbill that you can submit to your insurance company for reimbursement.
How can I pay for my visit?
All forms of payment are accepted including cash, check, credit card.
What is a Total Body Diagnostic Test?
A Total Body Diagnostic test is an opportunity to get to know us better, meet with a board certified orthopedic Doctor of Physical Therapy to talk about what’s going on and how we can help you.
Just to be fair to our loyal paid in full patients we can't provide the expert "hands-on" treatment that you would receive in one of the upgraded consultations, and at the end of the Total Body Diagnostic Dr. Cowell will make a recommendation for you about the program we offer that’s right for you and give you an opportunity to get started right away.
Do you accept HSA and FSA cards?
Yes HSA and FSA cards are accepted.
What is your cancellation policy?
As a courtesy to the practice and to those who are waiting to schedule with Dr. Cowell, please give at least 24hrs notice.
Do I need to clean my house before you come over?
You don’t have to clean your house but the tidier things are, the more time can be allocated to your recovery.
What if I smoke or allow smoking in my home?
Please have a section of your home that is smoke free/minimized, where we can work. Please refrain from smoking during our treatment sessions.
Can my children be home?
Yes, your children can be home.
What if I have pets?
I’m pet friendly.
What should I wear?
Loose-fitting, athletic clothing especially if your issue is in the lower extremities.
Do I need exercise equipment?
No, you don’t need any exercise equipment. Most things can be performed with household furniture and what cannot, I will bring to our session. We can always use the gym equipment if you have a gym in your building.
Can I book back-to-back sessions for me and a family member?
Yes, you can book back to back sessions for you and a family member.
How does it work to meet me at my workplace or gym?
That’s the convenience of being mobile! I can meet you at your gym or your workplace, whichever works best for you!
Can I book a Video Visit from anywhere?
Yes, you can book a video visit from anywhere but must be located in New York State at the time of your video visit.
Click here or call 347-687-6713 for more information.
What do I need for a Video Visit?
You will need a smartphone, laptop, or tablet. A well lit room and athletic clothing. Tripod optional.